Bilingual Member Service Rep

Hourly
Sterling, IL
Posted on August 3, 2026
$16.00 - $16.00

Bilingual Member Services Representative/Teller: Sterling, IL

Our customer in Sterling, Illinois, is seeking motivated individuals to join their team. We’re recruiting Member Services Representatives/Tellers to work part time or full time on 1st shift. As a Member Services Rep/Teller, you will process member transactions, maintain a balanced cash drawer, provide excellent customer service, and ensure compliance with regulations. Must be bilingual (English/Spanish) to apply.

Responsibilities of the Bilingual Member Services Representative/Teller:

Independently maintain and balance assigned cash drawer.
Perform routine member transactions accurately, including deposits, withdrawals, transfers, loan payments, check disbursements, general ledger postings, dead-end checks, and other general functions.
Handle problem resolution using independent judgment to ensure member satisfaction and escalate to an appropriate employee when necessary.
Stay informed about and comply with regulatory and compliance issues for deposit accounts.
Respond to member inquiries in person in a timely, friendly, and professional manner.
Handle coin bags in the coin machine and perform simple maintenance tasks.
Process mail and night drops.
Possess knowledge of the organization’s services to answer basic member questions.

Bilingual Member Services Representative/Teller Requirements and Qualifications:

Bilingual: English/Spanish (required).
Cash handling experience (required).
High School Diploma or equivalent (required).
Service-minded with a focus on customer satisfaction.
Basic PC skills (required), including proficiency in Microsoft Word, Excel, and Outlook.
Strong written and verbal communication skills.
Availability to assist at other locations, as needed, once trained and comfortable.

Pay for Bilingual Member Services Representative/Teller: Starting at $16/hour (possible more with previous experience)

Bilingual Member Services Representative/Teller Benefits:

Health insurance.
Paid time off.
401k with company match.
Paid weekly.
Direct deposit.
Paid training.

Type: Part Time or Full-Time.

Schedule: Monday-Friday work between 8:45am – 5:15pm. Rotating Saturdays from 8:45am-12:15pm, once trained.

Apply now!

Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!

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We’re recruiting Member Services Representatives/Tellers to work part time or full time on 1st shift. As a Member Services Rep/Teller, you will process member transactions, maintain a balanced cash drawer, provide excellent customer service, and ensure compliance with regulations. Must be bilingual (English/Spanish) to apply.</div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;">Responsibilities of the Bilingual Member Services Representative/Teller:</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">Independently maintain and balance assigned cash drawer.</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; 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font-size: 15px; box-sizing: border-box;">Bilingual: English/Spanish (required).</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">Cash handling experience (required).</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">High School Diploma or equivalent (required).</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">Service-minded with a focus on customer satisfaction.</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">Basic PC skills (required), including proficiency in Microsoft Word, Excel, and Outlook.</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; font-size: 15px; box-sizing: border-box;">Strong written and verbal communication skills.</li><li fr-original-style="font-family:serif;font-size:15px;" style="font-family: serif; 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