Quality Manager

Salary
Rockford, IL
Posted on May 1, 2026
$90,000.00 - $115,000.00

Quality Manager: Rockford, IL

Our client is seeking a Quality Manager to lead and strengthen its Quality Management System (QMS), drive quality performance, and ensure compliance across documentation, training, customer requirements, and operational processes. This is a high-impact leadership opportunity for a quality professional who thrives in a cross-functional environment and enjoys building systems, developing teams, and driving continuous improvement.

Key Responsibilities:

Quality Systems Leadership

Lead and maintain the company’s Quality Management System (QMS)
Ensure procedures, standards, controls, and metrics are clearly defined and followed
Drive accountability for quality performance across departments

Document Control & Compliance

Oversee procedures, work instructions, forms, and records
Standardize legacy documentation and improve document organization
Ensure documentation supports audit readiness and operational efficiency

Audit Readiness

Own the internal audit program, including schedules, reporting, and follow-up actions
Serve as lead contact for customer, certification, and compliance audits
Partner cross-functionally to resolve findings and improve controls

Training & Competency Programs

Develop training matrices, certification programs, and training documentation
Ensure employees are trained to procedures and quality expectations
Track completion and maintain compliance records

Customer Quality

Lead complaint investigations, corrective actions, escalations, and reporting
Maintain customer-facing quality metrics and dashboards
Ensure timely and professional communication with customers

Continuous Improvement

Lead quality-focused improvement initiatives using Lean, PDCA, 8D, or similar tools
Analyze trends and metrics to improve processes and reduce risk

Leadership & Team Development

Supervise, coach, and develop quality team members
Support hiring, onboarding, and performance management
Foster a culture of accountability, ownership, and collaboration

Skills & Experience:

Education: Bachelor’s degree in Quality, Engineering, Supply Chain, or related field, required
Experience: 3-5+ years of experience in quality leadership, quality systems, or related roles, required
Knowledge: Strong understanding of internal auditing practices, root cause analysis, document control, & metrics reporting, required
Industry: Experience in electronics, distribution, manufacturing, or regulated industries, strongly preferred
Software: ISO-based QMS, required

What We Offer:

Comprehensive Medical, Dental & Vision Insurance – majority paid by employer
401(k) w/ company match
Basic Life & AD&D Insurance
PTO
Paid Holidays
Employee Assistance Program – 100% employer paid
Tuition Assistance Program
Scholarship Program
Wellness Program
And More!

Please Note:

This role does not offer visa sponsorship or relocation assistance. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Pay: $90,000 – $115,000/year + annual bonus incentive

Type: Full-time, 1st Shift, On-site

Schedule: Monday – Friday, normal business hours

Apply today to take the next step in your quality career!

Hughes Recruiting & Consulting is a full-service human resources agency headquartered in Freeport, IL, and has 11 locations across Illinois, Wisconsin, and Minnesota. We are a growing company that embodies professionalism, pursues excellence, embraces challenges, and has fun! We find valuable placements for employees looking for work and employers looking for staff. Put us to work, finding you work. Visit us online to complete an application today.

{“@context”:”http://schema.org”,”@type”:”JobPosting”,”baseSalary”:null,”datePosted”:”2026-05-01″,”validThrough”:”2027-05-01″,”description”:”<div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Quality Manager: Rockford, IL</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Our client is seeking a Quality Manager to lead and strengthen its Quality Management System (QMS), drive quality performance, and ensure compliance across documentation, training, customer requirements, and operational processes. This is a high-impact leadership opportunity for a quality professional who thrives in a cross-functional environment and enjoys building systems, developing teams, and driving continuous improvement. </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Key Responsibilities:</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Quality Systems Leadership</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Lead and maintain the company’s Quality Management System (QMS) </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Ensure procedures, standards, controls, and metrics are clearly defined and followed </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Drive accountability for quality performance across departments </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Document Control & Compliance</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Oversee procedures, work instructions, forms, and records </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Standardize legacy documentation and improve document organization </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Ensure documentation supports audit readiness and operational efficiency </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Audit Readiness</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Own the internal audit program, including schedules, reporting, and follow-up actions </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Serve as lead contact for customer, certification, and compliance audits </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Partner cross-functionally to resolve findings and improve controls </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Training & Competency Programs</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Develop training matrices, certification programs, and training documentation </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Ensure employees are trained to procedures and quality expectations </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Track completion and maintain compliance records </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Customer Quality</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Lead complaint investigations, corrective actions, escalations, and reporting </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Maintain customer-facing quality metrics and dashboards </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Ensure timely and professional communication with customers </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Continuous Improvement</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Lead quality-focused improvement initiatives using Lean, PDCA, 8D, or similar tools </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Analyze trends and metrics to improve processes and reduce risk </li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Leadership & Team Development</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Supervise, coach, and develop quality team members </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Support hiring, onboarding, and performance management </li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Foster a culture of accountability, ownership, and collaboration</li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Skills & Experience:</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Education: Bachelor’s degree in Quality, Engineering, Supply Chain, or related field, required</li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Experience: 3-5+ years of experience in quality leadership, quality systems, or related roles, required</li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Knowledge: Strong understanding of internal auditing practices, root cause analysis, document control, & metrics reporting, required</li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Industry: Experience in electronics, distribution, manufacturing, or regulated industries, strongly preferred</li><li fr-original-style="font-family:serif;font-size:13px;" style="font-family: serif; font-size: 13px; box-sizing: border-box;">Software: ISO-based QMS, required</li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">What We Offer:</div><ul fr-original-style="" style="box-sizing: border-box; font-family: inherit; font-size: inherit; margin-top: 0px; margin-bottom: 10px;" type="disc"><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Comprehensive Medical, Dental & Vision Insurance – majority paid by employer</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">401(k) w/ company match</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Basic Life & AD&D Insurance</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">PTO</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Paid Holidays</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Employee Assistance Program – 100% employer paid</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Tuition Assistance Program</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Scholarship Program</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">Wellness Program</li><li fr-original-style="font-family:serif;font-size:16px;" style="font-family: serif; font-size: 16px; box-sizing: border-box;">And More!</li></ul><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Please Note:</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">This role does not offer visa sponsorship or relocation assistance. Applicants must be authorized to work in the United States without the need for current or future sponsorship.</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Pay: $90,000 – $115,000/year + annual bonus incentive</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Type: Full-time, 1st Shift, On-site</div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Schedule: Monday – Friday, normal business hours  </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:16px;" style="font-size: 16px; box-sizing: border-box; font-family: inherit;">Apply today to take the next step in your quality career!</div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;"> </div><div fr-original-style="font-size:15px;" style="font-size: 15px; box-sizing: border-box; font-family: inherit;">Hughes Recruiting & Consulting is a full-service human resources agency headquartered in Freeport, IL, and has 11 locations across Illinois, Wisconsin, and Minnesota. We are a growing company that embodies professionalism, pursues excellence, embraces challenges, and has fun! We find valuable placements for employees looking for work and employers looking for staff. Put us to work, finding you work. Visit us online to complete an application today.</div>”,”employmentType”:”FULL_TIME”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Hughes Resources”},”jobLocation”:{“@type”:”Place”,”address”:{“@type”:”PostalAddress”,”streetAddress”:null,”addressLocality”:”Rockford”,”addressRegion”:”IL”,”postalCode”:null,”addressCountry”:null}},”title”:”Quality Manager”,”url”:”https://hughesrecruiting.com/jobs/?cjobid=KJ392812429&rpid=1614518&postid=EgmuvYts9vs”,”identifier”:{“@type”:”PropertyValue”,”name”:”Hughes Resources”,”value”:null}}